FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
ORDERS AND SHIPPING
It takes us 2 to 5 business days to process an order before it ships. This time may vary depending on demand, especially during promotional periods.
Shipping times vary based on your location. Here are the estimated delivery times:
- USA: 3-4 business days.
- Europe: 3-7 business days.
- Australia: 2-14 business days.
- Japan: 4-8 business days.
- International: 10-20 business days.
If your shipping method includes tracking, you will receive a tracking link via email once your order has shipped. If you have any questions about your order, please contact us at [email protected].
If you notice any errors in the shipping address, please contact us as soon as possible. If your order has not yet been processed, we will try to correct the address. However, once the order has been shipped, changes cannot be made.
We work with print-on-demand suppliers that have production and distribution centers worldwide. Your order will be produced and shipped from the closest center to your location.
International orders may be subject to customs fees or additional taxes, which are the customer's responsibility. These fees vary based on your country's customs policies.
Before contacting us, please check:
- That the shipping address in your confirmation email is correct.
- Check with your local post office or ask your neighbors if they have received the package. If you cannot locate your order, contact us with your order number at [email protected], and we will assist you.
It takes us 2 to 5 business days to process an order before it ships. This time may vary depending on demand, especially during promotional periods.
Shipping times vary based on your location. Here are the estimated delivery times:
- USA: 3-4 business days.
- Europe: 3-7 business days.
- Australia: 2-14 business days.
- Japan: 4-8 business days.
- International: 10-20 business days.
If your shipping method includes tracking, you will receive a tracking link via email once your order has shipped. If you have any questions about your order, please contact us at [email protected].
If you notice any errors in the shipping address, please contact us as soon as possible. If your order has not yet been processed, we will try to correct the address. However, once the order has been shipped, changes cannot be made.
We work with print-on-demand suppliers that have production and distribution centers worldwide. Your order will be produced and shipped from the closest center to your location.
International orders may be subject to customs fees or additional taxes, which are the customer's responsibility. These fees vary based on your country's customs policies.
Before contacting us, please check:
- That the shipping address in your confirmation email is correct.
- Check with your local post office or ask your neighbors if they have received the package. If you cannot locate your order, contact us with your order number at [email protected], and we will assist you.
PAYMENTS AND PRICES
We accept payments via credit cards, PayPal, and other payment methods indicated on our website. All transactions are processed securely through certified payment gateways.
Yes, all prices listed on the website include the applicable VAT for sales within the European Union.
Prices may change at any time, but changes will not affect already confirmed orders. We will always charge you the price displayed at the time of your purchase.
We do not offer refunds for price differences due to discounts or promotions that occur after the purchase.
We accept payments via credit cards, PayPal, and other payment methods indicated on our website. All transactions are processed securely through certified payment gateways.
Yes, all prices listed on the website include the applicable VAT for sales within the European Union.
Prices may change at any time, but changes will not affect already confirmed orders. We will always charge you the price displayed at the time of your purchase.
We do not offer refunds for price differences due to discounts or promotions that occur after the purchase.
RETURNS AND EXCHANGES
We only accept returns of physical products if they arrive damaged or defective. We do not accept returns for incorrect size selection, change of mind, or modifications to the order after it has been processed.
Currently, we do not offer exchanges for size or color. We recommend checking our size guides before placing your order to ensure you choose the correct size.
If you receive an incorrect or damaged item, please contact us within 14 days of delivery at [email protected] with photos of the product, your order number, and a description of the issue. We will address the situation as soon as possible.
We only offer refunds if you receive an incorrect or damaged product. If this is the case, please contact us with a photo of the item and your order number, and we will provide a solution.
We only accept returns of physical products if they arrive damaged or defective. We do not accept returns for incorrect size selection, change of mind, or modifications to the order after it has been processed.
Currently, we do not offer exchanges for size or color. We recommend checking our size guides before placing your order to ensure you choose the correct size.
If you receive an incorrect or damaged item, please contact us within 14 days of delivery at [email protected] with photos of the product, your order number, and a description of the issue. We will address the situation as soon as possible.
We only offer refunds if you receive an incorrect or damaged product. If this is the case, please contact us with a photo of the item and your order number, and we will provide a solution.
DIGITAL DOWNLOADS
Digital music downloads will be available immediately after your payment is confirmed. You will receive an email link to download your purchase.
No, digital downloads are non-refundable once the download process has been completed.
Make sure the email address provided is correct. If you haven't received the link, contact us at [email protected] with your purchase receipt, and we will help you resolve the issue.
When you purchase a digital download, you are granted a non-exclusive, non-transferable, and personal use license. Sharing, redistributing, reselling, or modifying digital downloads is not allowed, except where permitted by law.
________________________________________
Digital music downloads will be available immediately after your payment is confirmed. You will receive an email link to download your purchase.
No, digital downloads are non-refundable once the download process has been completed.
Make sure the email address provided is correct. If you haven't received the link, contact us at [email protected] with your purchase receipt, and we will help you resolve the issue.
When you purchase a digital download, you are granted a non-exclusive, non-transferable, and personal use license. Sharing, redistributing, reselling, or modifying digital downloads is not allowed, except where permitted by law.
________________________________________
PHYSICAL PRODUCTS
We offer music-themed clothing and accessories that are printed on demand. These products are available through our printing partner and are made to order.
Each product has a size guide on the description page. We recommend checking it before making your purchase to ensure you choose the right size.
You will receive an email with a tracking link (if your shipping method includes this option) once your order has been shipped. If you have any additional questions, feel free to contact us.
We offer music-themed clothing and accessories that are printed on demand. These products are available through our printing partner and are made to order.
Each product has a size guide on the description page. We recommend checking it before making your purchase to ensure you choose the right size.
You will receive an email with a tracking link (if your shipping method includes this option) once your order has been shipped. If you have any additional questions, feel free to contact us.
TERMS & CONDITIONS
By accessing and using our website, you agree to our terms and conditions. These include our payment, shipping, return policies, and use of digital products. You can review our complete Terms and Conditions by clicking here.
We reserve the right to modify our Terms and Conditions at any time. Updates will be posted on our website, and we recommend reviewing them periodically.
By accessing and using our website, you agree to our terms and conditions. These include our payment, shipping, return policies, and use of digital products. You can review our complete Terms and Conditions by clicking here.
We reserve the right to modify our Terms and Conditions at any time. Updates will be posted on our website, and we recommend reviewing them periodically.
DATA PROTECTION
We comply with the General Data Protection Regulation (GDPR). Your personal information is handled with the utmost confidentiality and is used solely to process your orders and improve our services. For more information, you can consult our Privacy Policy.
We comply with the General Data Protection Regulation (GDPR). Your personal information is handled with the utmost confidentiality and is used solely to process your orders and improve our services. For more information, you can consult our Privacy Policy.